Central Indiana Power respects your privacy and has taken measures to protect your personal information.

Our policy is to not share customer information gathered from our web site with any third party, except when required by law, or unless we have first received your written permission.

If you choose to provide us with personal information, such as by sending an e-mail or by filling out a form and submitting it through our web site, we will use that information to respond to your message or to fulfill the stated purpose of the communication.

Remember e-mail is not necessarily secure against interception. If your communication is sensitive or includes personal information you may prefer to send it to us by postal mail or drop it off in person.

All other personal information that is not collected through this web site and which we may have on file for the purpose of servicing your account is stored on secure servers not accessible via the Internet.

Our online bill pay (e-bill) uses Secure Sockets Layer (SSL) technology to help secure your personal information.